Scottys replaced the transmission in my 2020 Chevrolet Tahoe, and the whole experience was smooth from start to finish. The repair was done quickly, and I was kept informed every step of the way. They started with a free inspection and confirmed the diagnosis before moving forward. They also gave me a complete breakdown of what my vehicle needed, sorted into urgent, important, and maintenance-level items, so I knew exactly what to prioritize and what could wait. Jen was fantastic. She walked me through the estimate line by line, answered all my questions, and never made me feel dumb for asking. I always felt informed and in control of my decisions, which is rare at a repair shop. Honest, transparent, and professional. Ill definitely be back for future service and would recommend them to anyone needing auto repair.
January, thank you for highlighting our clear communication, thorough inspection, and Jen’s helpful guidance. We’re glad your Tahoe’s transmission replacement was smooth and efficient. We appreciate your recommendation and look forward to welcoming you back to Scotty's Auto Repair. (509) 761-6191 or [email protected] -Don Myers
- Scotty's Auto Repair